Make it your homepage |   E-mail: Subscribe Unsubscribe

Sunday, April 20, 2014
News Making Money

Innovative Advertising Campaigns Showing Positive Signs

Written by Mariam Papidze, The FINANCIAL

30/12/2013 12:04 (111 Day 03:43 minutes ago)


The FINANCIAL -- Finally, Georgian companies have come up with innovative ideas to convince their customers that their products are special. The latest TV ads featuring the Three Musketeers, “Mr. Rex”, and Benjamin Franklin have all brought in quite large numbers of customers, the advertisers claim.


To make its internet and mobile banking more popular and in demand TBC Bank in cooperation with DDB Poland and No Name Studio decided to use the theme of The Three Musketeers as they are a symbol of strength and friendship. As TBC Bank CEO Vakhtang Butskhrikidze says, the new advertising campaign achieved its goal and numbers of internet and mobile banking users are gradually increasing.

“Currently the number of mobile banking users exceeds 25,000 and mobile bank transactions are gradually increasing too,” said Vakhtang Butskhrikidze. “The Bank has ambitious plans for 2014. We want to increase the number of our mobile and internet banking users significantly. Their number should exceed the number of transactions in TBC Bank branches. The Three Musketeers advertisement has had a positive effect on the popularization of mobile banking and we will continue this PR campaign next year as well,” he added.

According to the statistics of Youtube and Facebook the Three Musketeers advert has been seen by more people than the Bank’s five most popular advertisements put together. 91 percent of visitors watched the clip to its end, which means that the majority of the customers saw 30 seconds of the 33 second clip. “This is a very high figure. If we take into consideration last year’s figures we will see that the Three Musketeers advertisement was 30 times more effective than any previous advertisement of the Bank’s has been,” said Butskhrikidze.

80 percent of respondents interpreted the message correctly, according to research. “This means that the message was transmitted correctly and had a high level of efficiency,” he added. “The research shows that the new advertising campaign increased not only the number of online transactions but also improved the attitudes of our competitor banks’ customers towards us. This is a good outcome,” he said.

After two weeks of showing the video there was a 15 percent increase in the number of TBC Bank corporate website visitors. The average length of stay on the website increased by 38 percent, according to research.

Gary Koeb, Marketing & Brand Development Director at TBC Bank , says that it depends on the private opinions of people whether they like or dislike any particular movie, book or clip and does not represent a serious argument for marketing managers. “It is well known that loyalty is connected to the emotional attitudes of people. It is not consistent and depends on the person’s mood and external factors. From a marketing point of view four factors are important - whether people watch the clip or not, understand it or not, how the clip affected the brand and the customer’s attitude. If the campaign has positive results and the answers to these four questions are positive, then it does not particularly matter whether people liked it or not. As for us, TBC Bank has had positive answers to all the questions,” Koeb said.

Out of 800 customers of the banking sector 61 percent said that the clip was effective while 18 percent remain neutral, according to the research. “In any country where 80 percent of the customers see your advertisement and rate it positively then that means that you have certainly been successful in your campaign,” he said.

Bank Republic marketing managers also think that putting across the message of “difficult” banking products in an easy-to-understand way is very important for successful sales of the product. In this case, Bank Republic introduced Benjamin Franklin to make the Bank’s loan products be in greater demand.

“The banking product which we offered to customers is innovative and is directly related to our position that “All of us are important”,” said Ekaterine Toroshelidze, Strategic Marketing and Product Development Division Co-Head at Bank Republic. “As we care about having a long term and successful relationship with our customers we tried to develop an advertising campaign which would have a positive resonance. The idea of the new product was to offer the opportunity of cash-back to customers when repaying a loan. We think that this initiative will contribute to the development of deposits. Together with a low interest rate Bank Republic offered savings at the same time, which means that while repaying the loan a part of the money will be returned to the customer. As the product was innovative we asked the advertising company ABK to give this message to customers in an easily-understandable way. Using Benjamin Franklin in the advert’s clip was a very original decision which put across the message of the cash-back concept in a memorable way. If we take into consideration the positive results of the advertisement it means that the clip has worked successfully. This offer will be continuing till the end of the year so we still do not have all the customer statistics. However, we do expect the final results to be impressive,” she added.

A man with a dog’s head - “Rex”, GPI Holding’s new face of its advertising was created to help convince people that insurance in general is important. The insurance company decided that as a dog is a symbol of loyalty and trustworthiness it was a good idea to build their advertising campaign around it.

“The insurance market is in the process of development, but the volume of insurance products in use is very low,” said Tina Stambolishvili, Head of Marketing Communications at GPI Holding. “The main obstacle in selling an insurance product is a lack of information about the specific product as well as about the need for insurance in general. Accordingly, our aim was to make people see the benefits of having insurance. We united the idea of a dog’s loyalty and man’s logic with each other and got Mr. Rex. The company will continue in this direction and will use Rex in future clips as well. The reaction from people was varied - some liked it, some not. But the main thing is that it got people talking about insurance. Only one month has passed since GPI Holding started this advertising campaign and we have already seen an increase in the number of our customers and better sales,” she added.

Very soon after GPI Holding started its new advertising campaign a character similar to Rex appeared in a different advert - a Labrador sitting at the feet of a man in a chair was featured in an Aldagi advertisement. Some people considered it to be the beginning of an advertising war between the two insurance companies. In answer to the retaliatory move, Rex wrote on his Facebook page: “Everybody needs to take care of their job, Aldagi insures dogs, my friends from GPI and I - people. I was really glad that I got “followers” from competing companies, if we continue in the same way, both the insurance and advertising sectors will benefit.” As for Aldagi, its Deputy Director-General Nutsa Koghuashvili says that the pet insurance product was created due to high demand. “The company launched pet insurance because at this time there are 200 thousand families which have pets in Georgia,” she said.

Tariel Zivzivadze, professional business trainer and consultant, says that the recent advertising campaigns prove that marketing activities are on the rise in Georgia. “Active marketing campaigns mean that business is becoming more active in our country, which is really a very positive tendency I think. Let’s take TBC Bank as an example. It is a big bank with huge potential. It is able to take extraordinary steps, to offer innovations and underline its advantages in various forms. For me it was funny to see the Three Musketeers in TBC Bank ’s advert clip. I do not think that this clip will increase the number of its internet and mobile banking users nor the Bank’s customers in general. But the fact is that people are talking about TBC Bank , are discussing the clip and there is attention surrounding the Bank. Sometimes this is also a goal,” he said.



Make Your Comment

Add NewSearchRSS
Only registered users and facebook social network members can write comments!

This text is replaced by the Flash movie.
This text is replaced by the Flash movie.
Parliament issues strong call for EU lobby transparency register to become mandatory

16/04/2014 16:53 (3 Day 22:54 minutes ago)

The FINANCIAL -- The report approved by MEPs gives an important signal to the European Commission that a far more ambitious approach is needed to secure genuine lobby transparency in the EU, according to EUbusiness Ltd.

American Express Reports First Quarter EPS of $1.33, Up 16 Percent from a Year Ago

19/04/2014 14:24 (1 Day 01:23 minutes ago)

The FINANCIAL -- American Express Company reported first-quarter net income of $1.4 billion, up from $1.3 billion a year ago. Diluted earnings per share rose 16 percent to $1.33, from $1.15 a year ago, according to the American Express Company.


World News
Helping Bulgarian farmers to become landowners

19/04/2014 11:39 (1 Day 04:08 minutes ago)

The FINANCIAL -- The EBRD is providing a €5 million to loan to Elana Agrocredit AD to co-finance the development of Bulgaria’s agricultural land market.

The World Bank Supports Small and Medium-sized Businesses in Tunisia

19/04/2014 10:29 (1 Day 05:18 minutes ago)

The FINANCIAL -- The World Bank approved an additional loan for US$100 million for Micro, Small and Medium Enterprises (MSMEs) in Tunisia.

EBRD loans to boost energy efficiency and support competitiveness of Macedonian companies

16/04/2014 16:42 (3 Day 23:05 minutes ago)

The FINANCIAL -- The EBRD has teamed up with Macedonian bank, NLB Tutunska banka, to increase the competitiveness of the Macedonian private sector and to promote energy efficiency in the country with a €6 million financing package, according to EBRD.      

EBRD helps modernise Baltic freight handling

16/04/2014 16:29 (3 Day 23:18 minutes ago)

The FINANCIAL -- A €32.5 million loan from the EBRD to Klaipedos Smelte, the company operating the container terminal at Klaipeda port in Lithuania, helped modernise its freight handling capacities and upgrade the whole Baltics region as a transit hub, according to EBRD.

Africans among the most morally opposed to contraception

19/04/2014 08:33 (1 Day 07:14 minutes ago)


The FINANCIAL -- Speaking to bishops from Tanzania last week, Pope Francis praised church workers in Africa “who strive diligently to educate people in the area of sexual responsibility and chastity” with the aim of preventing HIV and AIDS.


Major Cloud Service Providers Slash Prices; Threaten Smaller Players’ Existence: IDC Warns

19/04/2014 13:40 (1 Day 02:07 minutes ago)

The FINANCIAL -- In the last week of March, major Cloud Service Providers (CSPs) in Asia dropped their prices for core services dramatically and IDC believes that this will make it very difficult for smaller CSPs to remain in business if they continue to rely on provision of basic, undifferentiated services, according to International Data Corporation (IDC).

Philippines: Further reforms to strengthen growth, create more and better jobs

11/04/2014 12:00 (9 Day 03:47 minutes ago)

The FINANCIAL -- The Philippines is likely to remain as one of the fastest growing economies in the East Asia and Pacific region in the next two years.

Shell announces Malaysia deep-water gas discovery

19/04/2014 12:52 (1 Day 02:55 minutes ago)

The FINANCIAL -- Shell announced an exploration discovery offshore Malaysia. The successful ‘Rosmari-1’ well is located 135 kilometres offshore in Block SK318, and was drilled to a total depth of 2,123 metres, according to Shell.

M&A insurance grows as confidence increases

18/04/2014 16:18 (1 Day 23:29 minutes ago)

The FINANCIAL -- As the green shoots of economic recovery have started to show in key markets like the UK and US, demand for mergers and acquisitions (M&A) insurance has been rising, according to Lloyd's, the world's specialist insurance market.


Developed by Aleksandre Chiabrishvili

Design built by Creo Group