The FINANCIAL -- Hans van der Noordaa, CEO ING Retail Banking Benelux, will address the Sanford C. Bernstein 9th Annual Pan-European Conference Strategic Decisions 2012 in London.

In his presentation, Mr Van der Noordaa will show how ING’s leading retail banking franchises in the Benelux continue to show strong results, contributing to the solid results of ING Bank.

Mr Van der Noordaa will outline how Retail Banking Benelux also contributes to the overall aim to optimise the balance sheet of ING Bank by adjustments in the funding mix, actions to integrate the balance sheet and the continued focus on deposit growth. As ING Group reported, he will also provide further detail on the lending portfolio.

Mr Van der Noordaa will demonstrate how ING’s leading retail bank in the Netherlands further decreased costs by implementing cost reduction measures and additional IT investments that were announced in November 2011. The restructuring programme has already brought various benefits that help to increase customer centricity and operational excellence translating into higher measured customer satisfaction.

ING’s retail franchise in Belgium has been consistently growing its client base and gaining market share driven by its full product range and multi-channel distribution approach. Increasing funds entrusted have benefitted from consistent growth in savings boosted by rapid increase in online sales.

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