The FINANCIAL — Xerox on May 19 launched 15 new workflow solutions that automate the way organizations cope with globalization, meet increasing compliance requirements and exceed customer demands.
The new suite of Xerox solutions stretches across three industries – manufacturing, retail banking and higher education – to transform manual, error-prone processes into automated and accurate approaches that take minutes instead of days. In addition, these automation solutions organize vital information originating from multiple sources – both paper and digital in nature – enabling organizations to serve up content across multiple channels, according to Xerox.
“With more people using mobile and digital devices in the workplace, businesses are increasingly facing expectations from employees and customers to accelerate the digital transformation,” said Mike Feldman, president, Large Enterprise Operations, Xerox. “These 15 new solutions not only simplify and speed up complex processes, they also empower organizations to interact with their customers, employees and suppliers regardless of platform.”
Reviving Innovation in Product Output
IndustryWeek estimates manufacturers who digitize their processes can increase efficiency by 82 percent1. For instance, redesigning a product like a mobile phone, which can contain up to 350 different parts, sets off a barrage of documentation, such as a description of the proposed changes, tracking of affected parts, approval forms and directions for implementing the change. Add in the need for global collaboration, and it’s easy to see how an automated, streamlined system can cut time and cost.
To help bring products to market faster, reduce cost structures, grow sales and create more competition, Xerox introduced five new automation solutions for leaner manufacturing.
Personalizing Banking Across Digital Screens
Banks are expanding their omnichannel capabilities, enabling customers to complete banking transactions on a variety of different screens such as mobile devices, online portals and smart ATMs. With its new fraud management and client onboarding solutions, Xerox is helping banks provide increased fraud protection and a cohesive customer service experience across multiple platforms. Additionally, Xerox’s new solution for compliance and records management keeps track of critical documentation and will automatically alert employees if data is misplaced.
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