The FINANCIAL — As Winter Storm Nemo begins its assault on the Northeast United States, OnStar Advisors are poised to assist any OnStar subscriber in a weather-related emergency.
According to the National Weather Service, as much as two feet of snow is expected from the New York City metropolitan area to Maine, with localized heavier amounts possible. This, coupled with wind gusts as high as 75 mph, is likely to cause hazardous driving conditions. Coastal flooding is also possible from Boston northward.
Residents and those in the affected area are strongly urged to stay home during these dangerous snow conditions and take measures to prepare themselves. Specifically, have a winter-ready disaster kit stocked with such things as rock salt, sand, a small shovel, flashlight, batteries, a powered cell phone, and a blanket in addition to typical emergency supplies for your home and vehicle.
“One of the major concerns with a winter storm of this magnitude is its ability to disrupt heat, power, transportation and communications systems, potentially leaving thousands of people in the cold,” said Mary Ann Adams, OnStar Crisis Incident manager. “We are here to help before, during and after the storm.”
As General Motores said, there are more than a million active subscribers in the affected areas, all of whom have access to Crisis Assist services via OnStar’s red emergency or blue button that connects to a live Advisor. Once connected, OnStar Advisors can provide subscribers with:
Emergency services: Advisors can connect and direct emergency responders to the exact location of a subscriber in need using OnStar's embedded cellular system and Global Positioning System (GPS) satellite technology.
Routing assistance: Advisors can provide alternate routes, evacuation routes, and directions to hospitals, hotels or shelters.
Central point of contact for assistance: Advisors can provide crisis information and centralized assistance when subscribers need, for example, weather updates, hotel accommodations or help reporting power outages or road closures.
Keeping subscribers connected: Subscribers without power in their homes and who are unable to recharge their cell phones or are having trouble getting cellular service can use OnStar Hands-Free Calling to stay connected and reach loved ones.
Reporting new incidents: OnStar encourages subscribers to be Good Samaritans and contact an Advisor when they witness a dangerous situation or someone with an emergency need, so an Advisor can inform public safety officials.