The FINANCIAL — Air France is renewing its trust in Mondial Assistance and is enabling its customers to purchase comprehensive insurance and assistance when booking their ticket.
Mondial Assistance France offers cancellation insurance and repatriation assistance to Air France customers when purchasing their ticket; this service is currently available in 24 countries: France, Germany, Austria, Belgium, Denmark, Finland, Great Britain, Greece, Hungary, Ireland, Italy, Luxembourg, Madagascar, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, Singapore, Slovakia, Sweden and Switzerland.
The partnership also enables Air France to be the only airline to offer comprehensive insurance for children traveling alone. This service is available only in France (mainland and overseas), on request when booking a flight. It includes the cancellation, repatriation and delivery while on vacation of objects or medicines forgotten at home, as well as assistance with schoolwork in case of an incident resulting in a child unable to return to school, according to Air France.
“Mondial Assistance is proud of the trust Air France has shown since 2006. We take pride in the way Air France passengers can travel with confidence throughout the world benefiting from all our innovations in terms of guarantees and assistance,” said Noël Ghanimé, Vice President France at Mondial Assistance, adding “The renewal of our partnership with Air France will enable us to work on our new market development strategy.”
“I am very happy and proud of the renewal of the partnership between Air France and Mondial Assistance. Since 2006, teams from both groups have been sharing their expertise and knowledge to ensure our customers peace of mind throughout their stay. The renewal of this partnership confirms the commercial success of our cooperation and reflects the will of the Air France-KLM group to continue to expand its range of travel services” said Patrick Alexandre, EVP Commercial, Sales and Alliances Air France-KLM.
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