The FINANCIAL — Companies that rely on dispatch services are getting a new set of tools to stay connected with their employees. AT&T is introducing new enhancements to AT&T Enhanced Push-to-Talk (EPTT) and Integrated Dispatch. The latest capabilities bridge the gap between two-way radios and mobile Internet services to allow for quick and easy collaboration from almost anywhere.
On March 18, at the International Wireless Communications Expo (IWCE), AT&T will demonstrate the latest planned AT&T EPTT features, which include:
Talk Group Scanning – This feature lets a manager prioritize and preset talk groups on their AT&T EPTT mobile device. Supervisors can quickly find the right conversation when monitoring multiple events or activities at the same time.
Broadcast Calling – Immediate announcements to a large team are the key benefit to this option. Users can broadcast a call to up to 500 AT&T EPTT subscribers.
Sonim XP Channel Select Module – Created for the Sonim XP6, the Channel Select Module is as easy to use as switching channels on a radio. Users can turn a knob on the ultra-rugged smartphone to quickly switch talk groups.
Application Programming Interfaces (API) Integration – Leading field service software providers can incorporate real-time push-to-talk communication into their dispatch systems through AT&T EPTT APIs.
Secure Communication – AT&T EPTT meets the requirements of Federal Information Processing Standard (FIPS) Publication 140-2. FIPS is a U.S government computer security standard used to test and validate product security.
AT&T and Avtec will demonstrate a dispatch console today at IWCE. The Scout™ console system supports communication with AT&T EPTT handsets as well as Land Mobile Radio and wireline networks – using industry standard protocols, without donor devices or cables. Dispatchers and field workers will be able to use this capability to talk to each other using a two-way radio, desk phone, or AT&T EPTT device.
“Businesses want the speed, coverage and reliability that mobile Internet services offer for two-way communication,” said Abhi Ingle, senior vice president, big data and advanced solutions, AT&T Mobile and Business Solutions. “We are making the transition easier for companies by offering a solution that replicates the two-way radio experience on mobile devices and communicates with older systems so our customers’ employees are always connected.”
“Our Scout dispatch console transforms how fast-moving companies communicate with their workforce,” said Michael Branning, president and CEO of Avtec. “AT&T Enhanced Push-to-Talk extends our solution and allows people to connect whether they’re using a smartphone, a radio or a landline. We’re giving companies a new way to enhance their processes with real-time communication.”
Two-way radio dealers and solution providers can use AT&T EPTT to make their service portfolios stronger and maintain a long-term, trusted relationship with their customers. For example, KG Communications, a participant in the AT&T Partner ExchangeSM reseller program, offers two-way radio digital wireless communication services and now resells AT&T EPTT as part of its suite of mobile solutions.
“AT&T provides the tools and resources that complement our portfolio of two-way radio solutions”, said Ken Gilstrap, founder and CEO of KG Communications. “Our customers are looking to transition from private radios and networks to rugged mobile devices and applications with AT&T EPTT. We’re excited to work with AT&T not only to ease the transition for industries, but to cultivate long-standing relationships with our customers.”
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