The FINANCIAL — Credit Suisse is running a campaign at its Swiss branches from the start of July to mid-August 2012 to highlight the range of banking services it offers for people with impaired vision, hearing or mobility, as well as for older people.
The campaign marks the fifth anniversary of the Accessibility Initiative launched by Credit Suisse with the aim of making its products and services available to everyone and training its employees to recognize and respond to the needs of people with disabilities.
Since the launch of the Accessibility Initiative in 2007, Credit Suisse has worked continuously to make its banking services in Switzerland barrier-free. The bank assigns high priority to the needs of disabled and elderly people when building or renovating its branches in order to maximize accessibility. As Credit Suisse reported, since July 2008, more than 400 talking ATMs have been installed across all regions of Switzerland, and the offering has been enhanced for individuals with severely impaired vision or those who are blind.
“Our work has raised awareness of accessibility issues not only among clients but also among our employees,” stated Zahra Darvishi, Head of Corporate Citizenship Switzerland at Credit Suisse. “One important aspect of our commitment in this area, beyond our barrier-free products and services, is the training that we provide to employees to make them aware of issues affecting people with disabilities.”
Discussion about this post