Consumers Want Cars Equipped With More Safety Devices and Technology That Offers Driver Assistance

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The FINANCIAL — While most consumers continue to place great importance on automotive safety systems, there is also growing demand for automated driver-assistance and traffic-avoidance technologies, according to a new global study by Accenture.

 

In a study of in-vehicle infotainment, Accenture surveyed  7,000 drivers in seven countries and  found that among the safety technologies currently offered, an overwhelming majority – 91 percent – said they would most like to use is a lane-changing/blind- spot warning system.   When asked about future technologies, 83 percent of respondents would like to have in-vehicle technologies that can automatically contact a vehicle recovery organization when their vehicle breaks down, and 75 percent want a system that automatically calls the nearest emergency center if a crash were to occur.
 
Nearly three-quarters of the respondents said they would also like technology that could stop their  vehicle and automatically send out an emergency call when, for example, the driver or a passenger suffers a heart attack or similar serious illness.  And, 83 percent would welcome technology that can identify traffic signals, congestion, accidents, and delays – warning the driver in advance of such situations.
 
The Accenture study reinforces the fact that consumers are currently focused on IVI safety-driven technologies.   However, it also shows that in the future, they would like their cars to be equipped with more communication- and information-related capabilities – creating the ‘connected vehicle’.
 
For example, the survey shows that nine out of 12 technologies consumers would most like to have in their vehicles are safety-related.    Specifically, 83 percent would like anti-lock breaking systems, while 74 percent and 72 percent, respectively, would favor having night vision and reversing sensors.  Additionally, 69 percent said they would like to use a lane-keeping system, 68 percent, an in-vehicle alcohol tester, and 63 percent would welcome a fatigue warning device in their vehicles.
 
The survey also shows that in the future, 63 percent of the respondents would like to use car-to-car communications, and 59 percent would be interested in having Smartphone controls on their steering wheel.  Moreover, 58 percent of consumers would like to be able to read and dictate e-mails while in their vehicle, and 57 percent would be interested in having a windshield that acts as a visual monitor, showing the driver’s vehicle speed, for example, as well as what is happening on the road ahead.
 
According to the findings, consumer expectations for in-car technologies are no longer limited to the luxury vehicle segment.  For example, of the mass-market respondents, those who drive medium/intermediate, compact, small or mini vehicles, 89 percent would like lane-changing and blind spot warning systems included in their vehicles now – compared to 91 percent among all study participants.  In addition, 84 percent said they would be interested in having the automated breakdown call system in the near future compared to 83 percent among all respondents.
 
Accenture estimates that the growing popularity of IVI technologies could add up to $200 in revenues per vehicle in mature markets every year as the use of services provided by IVI technology increases among drivers and passengers.

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