The FINANCIAL –After more than a month of live testing, Czech Airlines is launching check-in via mobile, according to Czech Airlines j.s.c.
The new service is available to passengers traveling from more than 20 departure airports, including the airline’s home airport in Prague, with more to be added in the course of this year and next. Czech Airlines’ mobile check-in is available on smartphones with an Internet connection. The service is available in Czech, English, Russian and French.
Czech Airlines’ passengers using the airline’s scheduled flights from Prague, as well as from Abu Dhabi, Berlin, Brussels, Budapest, Düsseldorf, Frankfurt, Hamburg, Košice, Munich, Nice, Odessa, Paris, Rome, Soul, Stockholm and Strasburg, can now check in for their flights comfortably and quickly via their mobile telephones. By the end of the week, the list of departure airports at which mobile check-in is available will expand to include Amsterdam, Bucharest, Copenhagen, Tel Aviv, Warsaw and Zurich, according to Czech Airlines j.s.c. Mobile check-in is the fourth mode of check-in offered by Czech Airlines, in addition to standard check-in at check-in counters, at self-serve check-in kiosks, and on the Internet.
“We were able to introduce the new mobile check-in service thanks to the harmonisation of our airline and check-in systems that gradually took place last December and this March. Mobile check-in is the first of several technological innovations that Czech Airlines is working on in association with its partners this year. We are planning, for example, a new version of the Manage My Bookings application, where passengers can manage the tickets that they have booked or purchased themselves, and a special service that will provide clients with urgent updates via short text message and e-mail about any irregularities in operation, as well as other applications,” said Jiří Marek, Vice President of Czech Airlines for Sales and Marketing, adding: “We are striving to gradually strengthen our on-line services, not only on the Internet, but, above all, on smartphones and tablets.”
The Czech Airlines’ mobile telephone check-in system allows for repeated seat-selection changes, for entering the OK Plus frequent flyer programme number, for printing a boarding pass, and for cancelling the check-in process, for example, if the flight does not depart and the passenger needs to re-book for another date.
Czech Airlines’ mobile check-in is available on all smartphones that have an Internet connection, regardless of the operating system. This means that it works with iOS, Android, Symbian, Windows Phone, BlackBerry OS, and other systems, and can be accessed at: m.csa.cz. No special application needs to be downloaded to the telephone. Nevertheless, a link to Czech Airlines’ mobile check-in application is included in the new version of the mobile application for iOS and Android systems, according to Czech Airlines j.s.c.
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