The FINANCIAL — Ryanair, Europe’s largest low fares airline, today (14 June) accused the DAA monopoly of misleading passengers by advising them (in an expensive advertising campaign) to arrive at the airport 90 minutes before their flight.
This contradicts the DAA’s recent assurances that it takes just 15 minutes to clear Dublin Airport security and just 15 minutes for passengers to reach their furthest departure gate.
These expensive and misleading adverts are a clear attempt by the government owned DAA monopoly to force passengers to waste time and money in their overpriced car-parks, shops and restaurants at Dublin Airport.
Ryanair’s Stephen McNamara said:
“Ryanair’s online check-in has slashed the time passengers have to waste in airports before their flight. Web check-in passengers can now arrive at Dublin Airport 45 minutes before their flight, clear security and skip the DAA monopoly’s retail rip-offs. In a self-serving response to this the DAA has spent hundreds of thousands on advertising to urge passengers to arrive at the airport a ridiculous 90 minutes before their flight.
The DAA monopoly is simply targeting passengers’ wallets and ignoring passenger service. If, as the DAA claims, all passengers can clear security in 15 minutes then why are they urging them to waste 90 minutes at the airport? Clearly the DAA wants passengers to waste time and money in their overpriced car-parks, shops and restaurants. Ryanair urges its web check-in passengers to ignore the DAA Monopoly’s misleading advice and arrive at the airport just 45 minutes before they are due to depart”.
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