The FINANCIAL — Delta Air Lines and Virgin Atlantic on September 26 announced updates to their respective summer 2018 schedules to optimize their joint network between the United States and the United Kingdom.
The strong partnership between the two airlines is focused around offering customers more convenient travel options and the best travel experience across the Atlantic.
Effective March 24, 2018, Delta will introduce the Airbus A330 aircraft on its New York-JFK, Atlanta and Detroit routes to London-Heathrow. The A330 aircraft, which are equipped with Wi-Fi and feature 34 fully flat-bed seats in the Delta One cabin will bring Delta’s onboard customer experience to a new level as well as increase the number of seats on these U.S. routes to London-Heathrow. Highlights of Delta’s A330 service on-board service include:
Fully flat-bed seats in the Delta One cabin, arranged in a ‘herringbone’ configuration with individual aisle access.
Chef-curated meal options in Delta One, featuring locally sourced ingredients and regionally-inspired meals in the Main Cabin, served with complimentary beverages.
Customizable TUMI amenity kits in Delta One, plus a sleep kit with travel essentials for passengers in the Main Cabin and Delta Comfort+.
Complimentary in-flight entertainment with Delta Studio at every seat, including Hollywood titles, over 1,000 hours of TV, music and games.
Wi-Fi available for purchase.
RFID checked baggage tracking updates available direct to mobile devices through the Fly Delta App.
In addition, beginning March 25, 2018, Virgin Atlantic and Delta will optimize their schedule between New York-JFK and London-Heathrow to offer eight daily frequencies. Virgin Atlantic will operate six daily services and Delta two, providing customers with conveniently timed flight choices throughout the day, according to Delta Air Lines.
“Our partnership with Virgin Atlantic was founded on and continues to be focused on improving services for our customers,” said Dwight James, Delta’s Senior Vice President — Transatlantic. “The introduction of the A330 aircraft brings more seats and an enhanced onboard experience to the UK market, while our comprehensive network continues to provide a greater choice of destinations and schedule options for our customers across the Atlantic.”
Shai Weiss, Chief Commercial Officer — Virgin Atlantic said, “Together with our joint venture partners Delta Air Lines we’ve created an unrivalled service for customers travelling between the UK and US. We’re the only partnership to offer Wi-Fi on every single trans-Atlantic flight and fully flat beds with direct aisle access in every business cabin. From March 2018 even more customers will have chance to experience Virgin Atlantic flights between London and New York as we add an additional flight, and those travelling on Delta will be able to enjoy their fantastic A330 aircraft for the first time.”
The airlines’ joint summer 2018 schedule includes a total of 37 peak daily nonstop flights between the U.S. and the U.K. Of these, 26 flights will operate between London-Heathrow and popular U.S. destinations such as Los Angeles, San Francisco, Atlanta and Washington, D.C. and 11 flights will operate between Manchester, Glasgow, Belfast, London-Gatwick and Edinburgh to popular U.S. cities.
The joint venture partnership between Delta and Virgin Atlantic continues to grow, allowing both airlines’ customers to benefit from a high-quality and complementary travel experience with customer service being a key priority. In 2016, the joint venture connected almost five million customers on over 23 routes to over 200 destinations in the U.S.