The FINANCIAL — Delta employees drove No. 2 on-time performance in October with 92.2 percent of domestic mainline flights arriving within 14 minutes of scheduled arrival time, according to the U.S. Department of Transportation.
Delta was among the 12 mainline and regional carriers tracked by the DOT’s latest Air Travel Consumer Report. Hawaiian Airlines was No. 1.
In the completion factor category, Delta took second place with 99.4 percent of flights operated as scheduled. Cancellations in October were primarily driven by Hurricane Matthew, which disrupted operations in eastern Florida and the southern East Coast at the beginning of the month, according to Delta.
After the hurricane, though, Delta ran almost without disruption for the remainder of the month, notching an additional 22 days without a cancellation anywhere in the mainline system and added another 10 so-called “brand days” in which no cancellations were taken on either the mainline or regional side of the operation. Similarly, a record zero-cancellation streak began in October and lasted for roughly 32 days with more than 91,000 mainline flights operating without a cancellation across its global network. That streak led Delta to its 200th day in 2016 without a cancellation.
On the baggage front, Delta took the fourth place ranking behind point-to-point and regionally focused carriers like Virgin America, Alaska Airlines and JetBlue Airways, respectively. Delta had 1.28 reports of mishandled bags per 1,000 customers flown, down from 1.35 from the previous month.
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