The FINANCIAL — EVA Air Elite Class and Economy service rank among the top-10 “best for economy plus and economy class travel for 2015” in AirlineRatings.com evaluations of the world’s leading airlines. CNN reported this year’s ratings in a Business Traveller report on 8 October, 2015.
AirlineRatings.com editors, who collectively have more than 150 years of airline industry experience and knowledge, are recognized worldwide as experts. The website uses a seven-star system based on strict criteria to rate full-service carrier products. EVA secured its position among the world’s top-10 best in both categories with its product excellence. Generous seat pitch, meals, seat-back in-flight entertainment, positive passenger reviews, amenity kits, provision of blankets and pillows, safety and a history of excellence enabled EVA to rise to the top, according to EVA Air.
“EVA Air was first with a premium economy product, launching it in December 1992 and steadily improving and upgrading it since then,” said AirlineRatings.com spokesperson Sharon Petersen. “Providing meals on par with those in business class, personalized service, a comfortable, spacious seat and a business class-standard amenity kit and pillow, EVA knows how to do premium economy.”
The ratings site found that EVA’s Economy Class reflects an equally high commitment to service and in-flight product quality.
“EVA looks after its economy passengers with an excellent in-flight menu and presentation standard. A wide selection of on-demand in-flight entertainment is available through seat-back screens. The airline is also one of only a handful to keep seat pitch at an average 32-33 inches in economy while most other airlines are dropping it to 31-32. EVA is a true full-service premium airline,” Petersen added.
“Earning high rankings from editors who are as knowledgeable of the airline industry and respected worldwide as the AirlineRatings.com team is truly an honor,” said EVA Air Chairman K.W. Chang. “This recognition tells us that our commitment to quality service and safety is noticed. It also reconfirms our goal to become the world’s best airline.”
AirlineRatings.com ranked EVA Air among the world’s top-10 airlines, identifying it as an airline of choice for business and leisure travel in 2015, and honored the airline with a coveted Excellence Award as the Best Long-Haul Airline Asia/Pacific. EVA has earned a global reputation for excellent service and a spotless safety record. SKYTRAX ranked it as one of the “World’s Top-10 Best Airlines” and the number one airline for “Best Airline Cabin Cleanliness” in 2015.