The FINANCIAL — Hospital Galenia, the only private tertiary care hospital1 in the Mexican state of Quintana Roo opened a Four Points Hotel in their premises, and has chosen Cisco Unified Communications and Collaboration portfolio for its collaboration needs.
The implementation is connected to the Cisco Medical-Grade Network2 that the hospital has already implemented to reinvent health care experience for their customers, according to Cisco.
Hospital Galenia has the Joint Commission International certification due to its operation under the highest standards in service and technology in order to fulfill the requirements of the medical tourism market;; the Four Points Hotel complements the services offered to patients and relatives. An interconnected network between the hospital and the hotel allow maintaining a trusted communication network to continue offering high quality medical care when staying at the hotel.
The Hotel has 108 guest rooms and four suites with IP data and voice services, as well as access to Wi-Fi in all areas. It has a business center, gymnasium, swimming pool, beauty parlor, meeting spaces to host up to 220 persons, among other amenities.
Partner Factor Integracion, deployed the following Cisco products at the Four Points by Sheraton Cancun Centro:
Cisco Unified Communications Manager 8.6, an enterprise-class IP telephony call-processing and Unified Communications system that provides traditional telephony features as well as advanced capabilities, such as mobility, presence, preference, and rich conferencing services
Cisco Unity 8.6 Voice Mail and Unified Messaging
Enterprise LAN Switching Core (4507R), LAN switching Enterprise Access (C3750X, C3560X, C2960)
Supporting Quotes:
Ignacio Carreón, manager of strategic planning and corporate development from Grupo Antillas holding of Hospital Galenia
The Four Points by Sheraton Cancun Centro offers spaces for any business or social gathering you have in mind. Each room is equipped with wireless High Speed Internet Access and state-of-the-art audiovisual technology. The connection to the Medical Grade network of Hospital Galenia allows us to offer a communications network based on a high quality medical care to guest staying at the hotel.
Ramon Guevara, General Director Factor Integracion
Factor Integracion focuses on developing applications to optimize the relationship of our customers with their customers. Working along with Cisco, we had been able to support Hospital Galenia to become the first hospital with a Medical Grade Network, and now we have the chance to help them to cement their position in the medical tourism market by deploying the first hotel interconnected to a hospital under a secure and reliable environment. This will help physicians to develop their job and offering high tech communications to their customers and patients”.
Rogelio Velasco, vice president Cisco Mexico
“Cisco Medical-Grade Network solutions gives medical personnel anytime, anywhere access to patient information under a tailor made reliable and highly secure network; having the Four Points Hotel connected to Hospital Galenia, by way of Cisco technology, will give health care practitioners the confidence to maintain communication in all premises that can support them in their daily patient care work”.
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