QuickBooks error -6000, -301 is one of the 6000 series errors in QuickBooks Desktop. This error often occurs when trying to open a QBW file. It is a company file-related error that makes your company file inaccessible. It occurs due to various reasons, such as corruption in the company file or damaged QuickBooks-related files.
In this article, we’re dealing with the QuickBooks error -6000, -301 that occurs while accessing the company file. You can use professional QuickBooks repair software to repair corrupt company files quickly and in less time.
Reasons Behind the Error -6000, -301 on QuickBooks Desktop
The QuickBooks error -6000, -301 generally indicates an issue with the company file. However, this error could sometimes result from a system’s incorrect firewall and network settings. Here’s a list of some possible reasons behind this error:
- Missing or corrupted Transaction log (TLG) file/Network Descriptor (ND) file.
- Damaged Data Source Name (DSN) file.
- Damaged company file (QBW).
- Your system has installed encryption software, which might be behind the error.
Methods to resolve QuickBooks Error -6000, -301?
Many QuickBooks users confirmed that reconfiguring the system firewall settings helped them resolve the QuickBooks Error -6000, -301. If you have encountered this error while accessing the QuickBooks company file on a network, then check the “hosting settings” on the server and workstations. To check ‘hosting settings’, open QuickBooks, go to the File option, click Utilities, and then click Host Multi-user Access. Make sure Host Multi-user Access option is enabled only on the server system.
While these simple workarounds might help you resolve the error, you might still experience the same error. You need to follow the below methods to resolve it:
Method 1- Check and Update QuickBooks Desktop
An outdated QuickBooks Desktop application can prevent users from opening the QuickBooks company file. If you suspect the QB error -6000, -301 occurs due to the lack of the latest updates, then you can check and update your QuickBooks Desktop application.
Here’s how you can to do this:
- In your QuickBooks Desktop, press F2/Ctrl+1 to display the Product Information window.
Note: The Product information window will help you check your system’s current version and release.
- In the Product Information window, if you see any latest release available on your QuickBooks Desktop application version, then install it.
To install, follow the steps given below:
- Click the Update Available option and then click Install Now.
- By doing this, you will start the installation process. Once the process is complete, restart your system.
Note: If you fail to update the QuickBooks Desktop to the latest version, open the Task Manager on your system, click End task for the QuickBooks services, and then re-update the QuickBooks application.
Method 2- Rename the .tlg,.nd, .dsn files:
Another cause of QuickBooks errors -6000,-301 could be an issue with the QuickBooks-related files, which are important to access QBW in a multi-user mode. If the .tlg, .nd, and/or .dsn files are corrupted, you can rename them to resolve the error. So, you need to find these files in your company file folder. Then, rename these files to recreate them. Follow the below-cited steps:
- Go to the company file folder.
Note: The default location for the QuickBooks Desktop company files is C:\Users\Public\PublicDocuments\Intuit\QuickBooks\Company Files,
- Find the .The TLG file similar to the company file.
- Right-click on the .TLG file and then click Rename.
- Provide a different name or add .old at the end of the new file name.
To rename ND and DSN files, perform the same steps described above. When you rename these files, QuickBooks will create the new files.
Method 3- Run QuickBooks File Doctor Tool
Corruption in the QuickBooks company file is one of the major causes of QuickBooks error -6000, -301. You can rebuild the company file data by using QuickBook’s built-in ‘Verify and Rebuild Data‘ utility. It helps analyze and fix any data issues within a QBW file. If it does not repair the QBW file, then you can use the QuickBooks File Doctor tool. Follow the steps given below to use the tool:
- Download, install, and launch the QuickBooks Tool Hub.
- In QuickBooks Tool Hub, click Company File Issues.
- Click Run QuickBooks File Doctor.
- Click on the drop-down to choose the affected company file (QBW)
- Click the option labeled “Check your file“, and then click on Continue.
- A window will appear asking you to fill in QuickBooks admin credentials.
- Fill in your QB admin credentials, and then click on Next.
Following the above steps, you can resolve the QuickBooks error using the QuickBooks File Doctor tool, in cases where the error has occurred due to a corrupt QBW file. However, it may not repair a large-sized company file or a severely damaged company file.
Method 4- Use third-party QuickBooks repair tool:
You can use any reliable third-party QuickBooks repair tool to resolve the QuickBooks 6000 series errors like -6000, -301. Stellar Repair for QuickBooks is one such comprehensive QBW file repair tool that can assist in repairing severely corrupted QBW files. It can even repair large-sized company files. It can recover all the data from corrupt company files. If your company file data is unreadable, you can use this tool to retrieve it securely. It can repair and restore company files of all QuickBooks editions, including Pro and Premier, with complete integrity.
Conclusion
The QuickBooks error -6000,-301 error can interrupt the functioning of your QuickBooks company file’s functioning, disrupting your workflow. Following the above troubleshooting methods, you can easily resolve the error. Make sure your QuickBooks application is up-to-date and that your system has the desired network configuration and firewall settings to prevent QuickBooks file corruption, etc.
If your company file is severely corrupted, then you can quickly install the easy-to-use QuickBooks repair tool like Stellar Repair for QuickBooks. It can repair damaged company files. It helps you fix the complex corruption-related errors in QBW files. It also offers you a preview of the repairable objects in the company file in its demo version.
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