Hyatt provides loyalty members more rewards and flexibility

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The FINANCIAL —  As the travel industry continues to recover from the COVID-19 pandemic, World of Hyatt remains committed to advancing care by extending several benefits for all members globally, giving them increased flexibility and peace of mind during this challenging time. Further, with the return of the Bonus Journeys global promotion, members have the most rewarding opportunity yet to accelerate point earnings and boost tier status when they start traveling again.

“We are actively listening to member feedback and understand their need to have peace of mind when booking travel, and because of this, our adjusted policies and generous promotions ensure members can continue to enjoy a rewarding experience with us,” said Amy Weinberg, senior vice president, World of Hyatt. “We’re providing members with increased flexibility and even more time to enjoy well-earned rewards. Plus, members can now benefit from our most rewarding global promotion.”

Extending World of Hyatt loyalty benefits

Earlier this year, Hyatt led the way by providing a flexible cancellation policy for guests, as well as extended elite-tier status and other loyalty benefits for all World of Hyatt members. To give members one less thing to worry about during this challenging time, World of Hyatt will further extend the following benefits for all members globally:

  • More time to use points: World of Hyatt is suspending the forfeiture of points through June 30, 2021. As a reminder, the general policy is that points do not expire, but they will be forfeited if a member’s account is inactive for 24 months.
  • More time to use earned awards:
    • Awards with 2020 Expiration: All unused Free Night, Suite Upgrade and Club Lounge Access awards with expiration dates between March 1, 2020 and December 31, 2020 will be extended to December 31, 2021.
    • Awards with 2021 Expiration: All unused Suite Upgrade and Club Lounge Access awards with February 28, 2021 expiration dates will be extended to December 31, 2021. In addition, all unused Free Night awards that were earned in 2020 with 2021 expiration dates will be extended to December 31, 2021.

Providing increased flexibility with award chart updates

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To provide members advance notice to plan ahead and get the most out of their points for free nights, World of Hyatt is making the following updates to its award chart:

  • Off-peak and Peak point redemption ­further postponed: World of Hyatt is further postponing the introduction of Off-peak and Peak point redemption (originally planned for March 22, 2020) until July 2021. This means that free-night redemptions will continue to be at standard rates through June 2021.
  • Annual hotel award chart changes announced: With only a few exceptions, World of Hyatt is suspending its 2021 hotel category award chart changes that typically occur each March. This means that most hotels will remain in their current categories and be redeemable for the same number of points in 2021 as they were in 2020, with a few current exceptions including:
    • 12 hotels will be shifting to a lower award category effective October 29, 2020. This means members will soon be able to enjoy free night awards for less points at Hyatt hotels including Grand Hyatt Vail (from category 7 to 6), Stonebridge Inn, A Destination Hotel (from category 5 to 4), The Lodge at Spruce Peak, A Destination Hotel (from 8 to 7), and Park New York (from category 6 to 5), and more.
    • Four hotels will be shifting to a higher award category effective mid-March 2021, requiring more points to redeem for a free night award. You can view the list of current hotels shifting award categories here.

Most Rewarding Bonus Journeys Global Promotion – Registration Now Live

World of Hyatt members can register to earn thousands of Bonus Points and get a head start on earning tier status and Milestone Rewards for the following year. From October 1, 2020 through January 4, 2021, across 1,000+ locations worldwide:

  • All members can earn Triple Points on eligible spend starting with their first qualifying stay during the offer period. This includes:
    • Participating Hyatt hotels and resorts worldwide across 18 brands such as Thompson Hotels, Hyatt Regency, Andaz, Destination Hotels, Hyatt Place and Hyatt House.
    • Participating MGM Resorts destinations, Small Luxury Hotels of the World (SLH) hotels and Lindblad Expedition experiences.
  • World of Hyatt and Hyatt Credit Cardmembers can earn Quadruple Points (in lieu of triple points) on eligible spend for stays at 350+ participating resort locations. View the list of participating Hyatt, SLH and MGM resort locations here.
  • For every Tier-Qualifying Night on stays completed during the Promotion Period, members will earn one Tier-Qualifying Night credit toward elite status the year in which they earn it, and one bonus Tier-Qualifying Night credit toward elite status in 2021.
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More rewarding offers for when members feel ready to travel

On top of earning points and boosting tier status with the most rewarding Bonus Journeys to date, members also have the opportunity to take advantage of other exclusive and valuable offers, intended to appeal to a variety of travelers and stay occasions.

  • Work from Hyatt Package – At more than 50 participating hotels and resorts in the U.S., Mexico and Caribbean, this package transforms a work-from-home routine into a memorable working vacation.
  • New Hotel 500 Bonus Point Offer – Members can explore new places and reward their spirit of adventure by earning 500 Bonus Points for qualifying nights at new Hyatt hotels around the world.
  • Free Nights on Sale – World of Hyatt members can receive 15% of their redeemed points back as Bonus Points, plus free parking, when they redeem points for free night stays, now through January 4, 2021. World of Hyatt and Hyatt Credit Cardmembers can receive an additional 10% of their redeemed points back as Bonus Points.
    • Members and Cardmembers have more time to register for the exclusive offer by December 1, 2020. Members can register here; Cardmembers can register here.
  • Dine Local, Earn Triple Points – World of Hyatt members can continue treating themselves when dining close to home by earning triple points on eligible spend for dine-in, takeout or delivery (when not staying the night) at participating outlets at Hyatt hotels and resorts, now extended through January 4, 2020.

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