The FINANCIAL — Aviva Life Insurance today, announced a tie up with Axis Bank, to launch its new renewal premium payment service in more than 700 locations and across 1,400 branches covering the length and breadth of the country.
Speaking on the occasion, Mr Snehil Gambhir, COO, Aviva Life Insurance, said: “Customer centricity is the foundation for all initiatives that we undertake at Aviva. This arrangement provides a facility to our customers to make renewal premium payments across the large network of Axis Bank branches. It also provides an added convenience to our customers to help strengthen our long term relationship and safeguard their financial interests.”
Mr M V Subramanian, president, business banking, Axis Bank said: “We are delighted to extend the renewal premium payment service at our branches to the customers of Aviva Life Insurance, who can pay their premium at any Axis Bank branch across the country.”
This service will provide Aviva customers a convenient option to walk into any Axis Bank branch, provide some basic information for verification, and pay the renewal premium using multiple payment modes. Customers will also be given an acknowledgement of their premium paid.
Through this tie up, Aviva India will increase its customer touch points via Axis Bank’s pan India presence, and will expand its alternate channel penetration for renewals apart from Aviva branches and various other alternatives.
In addition to the Axis Bank branches, Aviva customers can continue to choose to pay premiums through their credit card, online bank transfers, ECS facilities, and at Aviva branches.
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