The FINANCIAL — ING announced on September 14 that it will start a partnership with online wealth manager Scalable Capital, one of the leading fintechs in the European robo-advice market.
Together, ING and Scalable will offer a fully digital investment solution to ING’s retail customers in Germany. The partnership fits ING’s strategic priority to create a differentiating customer experience that is personal, seamless and relevant.
“Scalable Capital’s online wealth management enables us to offer our customers a highly attractive and comfortable way of investing. This move is in line with our strategy to deliver the best and most cost-effective financial services to our customers through advanced digitisation”, says Nick Jue, CEO of ING in Germany.
Customers of ING in Germany will be able to register in less than 15 minutes through an entirely paperless process. With a minimum investment of EUR 10,000 they can monitor their portfolios and all account details, such as performance and fees, on both Scalable Capital and ING mobile apps and online portals in Germany, according to ING.
ING’s Global Head of Fintech, Benoit Legrand comments: “Solutions like Scalable Capital has developed, are exactly what customers are waiting for, offering a seamless and effective experience. As with all 100 fintech partnerships we currently have, we aim to ensure that the solution empowers our customers to stay a step ahead in managing their finances. This is precisely what we are doing together with Scalable Capital. The partnership will be launched in Germany. After a successful launch, we will look into expanding the offering.”