JAL and Vistara Reach A Formal Partnership Agreement

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The FINANCIAL — Japan Airlines (JAL) and Vistara on October 20 have reached a formal partnership agreement with the aim of improving customer convenience, the quality of services and enhancing the corporate value of both companies following the expansion of their customer base, and widen each presence across international markets.

In line with the rapid growth of India’s economy and strengthened relations between the two countries, air travel demand between Japan and India has also been growing strongly. With JAL operating daily nonstop services between Tokyo (Narita) and Delhi, Vistara’s hub in Delhi IGI Terminal 3 offers JAL customers seamless connectivity to and from its network of 11 cities across India. With this agreement, JAL customers can initially avail the convenience of purchasing one ticket in Japan or India for combined itineraries on JAL and Vistara, and enjoy the fully international baggage allowances on Vistara’s domestic services in India. Future enhancements could include inter-airline through check-in facilities, lounge access and codesharing, according to JAL.

TATA SIA Airlines Limited was established in August 2014, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA).

Delivering on its brand promise of “a world class flying experience” Vistara is the first full service carrier in India to introduce the ‘Premium Economy’ class at a competitive price. In a short span of nine months, Vistara has rapidly expanded its services with 293 weekly frequencies across 12 destinations in India, including Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati, Bagdogra, Bhubaneswar and Varanasi (w.e.f. Oct 21, 2015). Having flown more than 700,000 customers since its maiden flight, Vistara stands tall on its promise of providing personalized and seamless travel experience, delivered with intuitive thoughtfulness.

Together with Vistara, JAL will be striving to deliver greater conveniences and high quality services to customers with a more comprehensive network in India.


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