The FINANCIAL — Japan Airlines (JAL) has been named the best Asia-Pacific Major Airline for its on-time performance service, according to FlightStats Inc., an independent aviation performance-tracking company.
In 2016 JAL achieved on-time arrival rate of 87.33% for its domestic and international flights, and the JAL Group achieved on-time arrival rate of 87.80%. As a result, JAL has been named the best Asia-Pacific Major International Airline in both mainline and network flights categories by FlightStats. JAL retained its best on-time Asia-Pacific carrier title for the seven times and the fifth year in a row, since these awards launched in 2009. Meanwhile in Major International Airlines category, JAL was in second place in Major Global Airline division and in third place in Major Global Airline Network division, according to JAL.
The oneworld alliance, of which JAL is a member, has received FlightStats’ 2016 Airline Alliance On-time Performance Service Award for the fourth time running.
JAL Group regards punctuality as an essential service quality of the airline and is striving to maintain its flight operations on time day after day, and the airline’s consistently high on-time performance cannot be apart from customers’ understanding and cooperation.
Placed safety in flight operations above all else, JAL Group staff will endeavor to challenge achievement of higher on-time performance, and meet the needs of our customers so as to become the most preferred airline in the world.