The FINANCIAL — MasterCard Worldwide announced it has named Nancy O’Malley, Chief Payment System Integrity Officer, effective May 29, 2012. She will report to Noah Hanft, MasterCard General Counsel and Chief Franchise Integrity Officer.
O’Malley will become MasterCard’s Chief Payment System Integrity Officer responsible for the management of global strategies that address enterprise-wide information security, customer security and risk services, fraud investigations, and fraud management solutions. O’Malley also will join the MasterCard Operating Committee. O’Malley replaces Wendy Murdock, who is taking on the role of Group Executive, Policy and System Integrity Development, focusing on strategic outreach to policymakers globally on data security and fraud management issues.
O’Malley has more than 25 years of experience in senior management positions at various U.S.-based financial institutions, with a primary focus on fraud prevention and asset recovery, financial risk and loss mitigation, product development, and leadership development. She has served on MasterCard’s Global Fraud Advisory Committee since 2000 and is a frequent speaker at industry conferences, including the MasterCard Global Risk Management Conferences.
Having built her career within USAA Federal Savings Bank in San Antonio, O’Malley has served in a number of roles, including: Vice President of Collections, Recovery and Fraud Control with responsibility for payment risk management for USAA banking and insurance products; and Vice President and Executive Director of Account Services with responsibility for fraud control and back office operations; and Assistant Vice President and Banking Counsel. According to MasterCard Worldwide, most recently, Nancy was Vice President of Asset Recovery for Security Service Federal Credit Union where she served as the senior officer responsible for collections, recovery and loss mitigation operations.
“I’m pleased to announce the appointment of Nancy O’Malley as MasterCard’s Chief Payment System Integrity Officer,” said Noah Hanft, MasterCard General Counsel and Chief Franchise Integrity Officer. “Nancy is a proven leader with a deep understanding of the payment card industry. Her leadership and extensive experience in multiple areas of the financial services business combined with her fraud management experience will greatly benefit our customers and advance MasterCard’s ongoing commitment to protect the integrity of the payment card industry.”
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