The FINANCIAL — On January 31 Oracle announced that McColl’s has invested in Oracle Retail Xstore Point-of-Service and Oracle MICROS Family Workstation 6 to improve the in-store guest experience.
With 1,375 stores, McColl’s is the UK’s leading neighbourhood retailer serving the convenience and newsagent sectors. As part of its growth strategy, McColl’s is investing to improve store standards and the customer experience.
McColl’s sees significant growth opportunity in the convenience market and is increasing its store portfolio with the acquisition of 298 convenience stores during 2017. Approval was gained from the Competition & Markets Authority (CMA) in December 2016 to acquire 298 convenience stores from the Co-operative Group Limited, the rollout of which will be completed by August 2017. The convenience sector requires software and hardware with speed, scale and agility to support the complete customer offer across the store portfolio, according to Oracle.
“McColl’s performs over 4 million customer transactions per week through 2,700 tills and we need fast and reliable store systems to support our customers and store colleagues,” said Neil Hodge, Information Technology Director, McColl’s. “We chose Oracle Retail Xstore Point-of-Service and the Oracle MICROS Family Workstation because it is an adaptable solution capable of supporting our growth as operational requirements change.”
“As a long time customer of MICROS using a Torex POS solution, we are delighted to be continuing our relationship with Oracle. The Oracle MICROS Workstation 6 performance impressed both the technical teams and the store colleagues alike,” said Neil Hodge, Information Technology Director, McColl’s. “We are excited about the future and the capabilities available with Oracle Retail Xstore Point-of-Service.”
“We are honored to welcome McColl’s into the Oracle Retail community and are committed to their success,” said Ray Carlin, Senior Vice President and General Manager, Oracle Retail. “The Oracle MICROS Family Workstation 6 is engineered to work seamlessly with the Oracle Retail Xstore Point-of-Service to ensure that we deliver superior POS performance and reliability for the busy retail convenience store environment.”