The FINANCIAL — Ushering in a new era for improving customer relationships, at a unique customer experience event tonight, Oracle President Mark Hurd will introduce Oracle Customer Experience, Oracle’s revolutionary customer experience strategy.
The Experience Revolution special event will feature a collaborative town hall discussion with leading enterprises, industry thought leaders and Oracle executives about the customer experience imperative and suggested strategies to help business leaders meet the challenge.
According to Oracle, the event experience will be cataloged on several social networks where those interested in joining the conversation can actively participate by sharing stories, strategies and solutions to improve the customer experience: Twitter – Oracle CX, Facebook – Oracle Customer Experience, YouTube – Oracle Customer Experience.
Oracle will continue this discussion at the Oracle Customer Experience Summit in San Francisco during Oracle OpenWorld 2012, showcasing trends, innovations and best practices to succeed in the new era of the empowered customer.
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