The FINANCIAL — Customers, including: Welch’s, Ingersoll Rand, IKON Office Solutions, Pella, and Herbalife, acknowledge Oracle for receiving the “Fall 2009 SSPA STAR Award for Service Excellence in Integrated Services” from the Technology Services Industry Association (TSIA).
The TSIA recognized Oracle for providing customers with greater value for Services by executing on the growing trend to bring together formerly disparate services businesses (Support, Education and Professional Services) to create combined integrated value.
The award further demonstrates Oracle's ongoing commitment to customer success and extending the value of Oracle Customer Support and Services.
Oracle continues to extend the value of Customer Support and Services with the expert services provided by Oracle® Advanced Customer Services to help ensure outstanding customer experience and business results
Oracle leads the industry in the move from reactive to proactive support with My Oracle Support, Oracle’s next generation support platform, as demonstrated during an Oracle OpenWorld Keynote address.
Additionally, Oracle’s new online Customer Success Assessment tool is designed to share Oracle Customer Services best practices and help customers get the most value from their Oracle investments.
Oracle has the highest number of service awards from TSIA, and continues to be recognized by customers, as well as the industry, for service excellence.
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