The FINANCIAL — Amazon.com, Inc. on October 20 announced that Prime Now customers in Portland can now enjoy free delivery from local restaurants and food carts, including Pok Pok, Sizzle Pie, Waffle Window, Seres Restaurant, Luc Lac, East India Co Grill & Bar, Kim Jong Grillin’ and many more. Using the Prime Now mobile app, Portland customers can view participating restaurants, browse menus, place orders, track the status of their delivery, and watch as the driver travels from the restaurant to the delivery address in real time.
Once an order is placed, Amazon delivery drivers pick up and deliver the food within an hour or less. The average delivery time since introducing restaurant delivery on Prime Now is 39 minutes, according to Amazon.
“Portland has emerged as one of America’s best food cities,” said Gus Lopez, general manager, Amazon Restaurants. “With restaurant delivery on Prime Now, we’re excited to provide Portland residents with a fast and convenient way to try many of the restaurants that their friends and neighbors talk about without having to drive all over the city.”
Starting today, restaurant delivery on Prime Now is available in select Portland zip codes and will expand in the coming days. Prime members can download the Prime Now app and enter their zip code to see if Prime Now is available in their area. In zip codes where restaurant delivery is available, customers will see Restaurants on the home page.
“Waffle Window is about great food fast, and with Prime Now we can deliver on that promise to even more customers across Portland,” said Mary O’Rourke, co-owner, Waffle Window. “This is the first time we have offered restaurant delivery and we are excited for what it means for our business and most importantly our customers, who can now enjoy our waffles from the comfort of their home.”
“We are excited to be able to offer delivery to long-time fans, who after a long day of work, maybe don’t want to brave the wait list or head out in the rain,” said Timothy Crabtree, general manager, Pok Pok. “Prime Now will allow us to make it easier for our customers to get the food they love. We also trust Amazon to ensure our food gets to our customers without a compromise in quality.”
Restaurant delivery on Prime Now offers customers transparent pricing—there are no menu markups or hidden service fees, and delivery on all orders is free for a limited time. Customers pay using the information already stored in their Amazon account and orders are backed by Amazon’s award-winning customer service.