Ryanair: 89% Of Flights On-Time In January

1 min read

The FINANCIAL — Ryanair on February 15 released its January customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with:

89% of 45,000 flights in January arriving on-time (despite French ATC delays & weather diversions)

Less than 1.5 complaints per 1,000 customers

Less than 1 bag complaint per 1,000 customers

Over 99% of all complaints answered within 7 days

Ryanair’s Robin Kiely said:

“Ryanair carried over 7.5m customers in January with 89% of our 45,000 flights arriving on-time as we continued to improve our customer experience. With our expanding route network and additional enhancements to come in Year 3 of our “Always Getting Better” programme, Ryanair continues to deliver so much more than just the lowest fares in Europe.”


See also  Tourism leaders from across Asia and the Pacific Look to Innovative and Resilient Tourism

Leave a Reply