The FINANCIAL — Under the terms of a five-year multi-country managed services agreement, Ericsson will manage Smile Communications’ 4G/LTE networks across all operations. This is the first 4G/LTE managed services contract signed in Sub-Saharan Africa.
Ericsson will provide a fully managed end-to-end service that includes network operations, performance, optimization, field support and maintenance for Smile’s LTE networks in Tanzania, Uganda, Nigeria and – later – in the Democratic Republic of Congo (DRC).
Tom Allen, Group COO of Smile Communications says: “We regard Ericsson as more than a vendor, we are long term partners focused on delivering on the Smile promise to be the broadband provider of choice in Africa and to ensure that our customers fully benefit from the internet world.”
This managed services contract extends Ericsson’s relationship with Smile in Nigeria, where Ericsson is Smile’s sole vendor for 4G networks. The agreement also leverages Ericsson’s more than 15 years of experience in managing multi-vendor, multi-technology networks in Tanzania, Uganda and the DRC, according to Ericsson.
Fredrik Jejdling, President Ericsson sub-Saharan Africa says: “We are excited to be delivering this service to Smile as it further extends our partnership with the operator in the region. Bringing with us our expertise as global HSPA and LTE leaders, this partnership enables Smile Communications to focus even more on the core business of delivering superior products and services that cater to the needs of its subscribers, whilst at the same time improving operational efficiency.”