Starwood Hotels & Resorts Extends IT Outsourcing Contract with Accenture

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The FINANCIAL — Accenture on June 24 announced it has signed an agreement with Starwood Hotels & Resorts Worldwide, Inc., one of the world’s largest hotel and leisure companies, to continue providing a range of information technology (IT) outsourcing services. The original agreement began in 2009 and will be extended for an additional five years, building on the successful business relationship and delivery of application and infrastructure services.

Under the terms of the new agreement, Accenture will continue to provide services across the application, infrastructure, and security domains. Accenture will also assist Starwood’s transition to a new global operating model that will provide more agility and flexibility in response to the rapidly changing technology and digital landscape, helping better meet business and owner requirements, according to Accenture.

“Starwood is pleased to extend its collaboration with Accenture leveraging their deep understanding of our business and technology environment and their breadth of IT capabilities,” said Martha Poulter, CIO of Starwood Hotels & Resorts.
“We believe this extension represents the successful relationship we have jointly established over the past six years and are committed to further assisting Starwood in rapidly reacting to changes in the market and the growing demands from its guests, customers and owners,” said Emily Weiss, managing director in Accenture’s Hospitality and Travel Services practice, and client account lead for Starwood. “Together, we have enhanced Starwood’s technology capabilities and services and achieved significant cost savings and greater cost certainty.”
Accenture will deliver the services from Starwood’s locations and Accenture’s Global Delivery Network.

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