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C3.ai

C3.ai, Microsoft and Adobe combine forces to re-invent CRM with AI

5 mins read

The FINANCIAL — C3.ai, Microsoft Corp. and Adobe Inc. today announced the launch of C3 AI® CRM powered by Microsoft Dynamics 365. The first enterprise-class, AI-first customer relationship management solution is purpose-built for industries, integrates with Adobe Experience Cloud, and drives customer-facing operations with predictive business insights. The partners have agreed to: Integrate Microsoft Dynamics 365, Adobe Experience Cloud (including Adobe Experience Platform), and C3.ai’s industry-specific data models, connectors, and AI models, in a joint go-to-market offering designed to provide an integrated suite of industry-specific AI-enabled CRM solutions including marketing, sales, and customer service. Sell the industry-specific AI CRM offering through…

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C3.ai, Microsoft and Adobe combine forces to re-invent CRM with AI

5 mins read

The FINANCIAL — C3.ai, Microsoft Corp. and Adobe Inc. today announced the launch of C3 AI® CRM powered by Microsoft Dynamics 365. The first enterprise-class, AI-first customer relationship management solution is purpose-built for industries, integrates with Adobe Experience Cloud, and drives customer-facing operations with predictive business insights. The partners have agreed to: Integrate Microsoft Dynamics 365,…