The FINANCIAL — In the current year, the airlines of the Lufthansa Group have so far reimbursed over three billion euros to a total of over seven million customers (as of 30 September 2020). The number of ticket refunds still open fell to around 700,000 transactions worth around 350 million euros. Constantly changing travel restrictions and current political decisions are forcing Lufthansa to make frequent and extensive changes to flight schedules at short notice. This leads to unavoidable flight cancellations. The associated refund applications are processed as quickly as possible. Therefore, the number of open refund applications will continue to develop…
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