The FINANCIAL — Oracle today announced a new cloud-based customer experience (CX) management solution for the communications industry. Oracle Digital Experience for Communications is a suite of industry-specific applications that capture and analyze customer-interaction data from front and back-office operations. This helps service providers better understand their customers’ unique buying behaviors and preferences so the providers can quickly launch compelling new offers and products, provide better service, and increase sales. “While every industry is unique, there is a common challenge facing all organizations: the need to unify data to address rapidly changing customer expectations,” said Rob Tarkoff, executive vice president and general…
Read More »
The FINANCIAL — Oracle today announced a new cloud-based customer experience (CX) management solution for the communications industry. Oracle Digital Experience for Communications is a suite of industry-specific applications that capture and analyze customer-interaction data from front and back-office operations. This helps service providers better understand their customers’ unique buying behaviors and preferences so the providers can…
You might be interested in
The FINANCIAL — An international research collaboration is setting out to find new ways of monitoring grop growth with biodegradable…
Binance Connect, a leading global payment infrastructure provider backed by Binance, today announced its partnership with Trust Wallet, the leading…
The Smart Centres Index explores the ability of global commercial centres to create, develop, and deploy technology. Leading centres in…
Researcher warns of risks with using alternative data in lending. What does your SAT score mean for your ability to pay…