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Delta becomes first airline to win Business Travel News award 10 consecutive times

4 mins read

The FINANCIAL — For the 10th year in a row, corporate travel professionals have named Delta the No. 1 airline in the annual Business Travel News Airline Survey, with significant improvements over the airline’s already-leading 2019 scores. The survey asks corporate travel professionals to rank airlines on a number of important attributes, from customer service to distribution. This year, the survey also asked participants to rank how well each airline responded to the COVID-19 pandemic, including overall response, effective communication and flexibility. Delta earned its top marks for pandemic response, customer service and communication, while also improving its score substantively in all other…

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Delta becomes first airline to win Business Travel News award 10 consecutive times

4 mins read

The FINANCIAL — For the 10th year in a row, corporate travel professionals have named Delta the No. 1 airline in the annual Business Travel News Airline Survey, with significant improvements over the airline’s already-leading 2019 scores. The survey asks corporate travel professionals to rank airlines on a number of important attributes, from customer service to…

Delta publishes September Quarter financial results

12 mins read

The FINANCIAL —  Delta Air Lines today reported financial results for the September quarter 2020. Detailed results, including both GAAP and adjusted metrics, are on page four and are incorporated here. “While our September quarter results demonstrate the magnitude of the pandemic on our business, we have been  encouraged as more customers travel and we…

Delta blocked middle seat

3 mins read

The FINANCIAL — Booking a trip continues to bring people joy this year, with 97 percent of respondents to a recent study sharing that having a trip planned makes them happier. If it’s been a while since you’ve traveled, Delta is ready to take you to your loved ones safely. That’s why the airline is offering these tips – the four C’s of holiday travel – to…

Airlines’ shares plunges as coronavirus spreads

5 mins read

The FINANCIAL — Shares of airlines and travel companies around the world plunged Monday due to fears about the spread of the coronavirus. The International Air Transport Association warned last week that the virus would inflict a $1bn hit on airline industry’s revenues. Korean Air cabin crew worker tests positive for coronavirus. EasyJet dropped 16.4…