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star alliance

Lufthansa Group to be first to implement Star Alliance Biometrics and usher in a touchless customer experience at airports

6 mins read

The FINANCIAL — Star Alliance, the world’s largest airline alliance, has completed development of an interoperable biometric identity and identification platform that will significantly improve the travel experience for frequent flyer programme customers of Star Alliance member airlines. The Star Alliance Biometrics platform advances the vision of Star Alliance member airlines of delivering a seamless customer journey, while strengthening loyalty value proposition within its travel ecosystem. Lufthansa Group (LHG) airlines, Lufthansa (a founding member of Star Alliance) and SWISS will be the first to use Star Alliance Biometrics for selected flights starting in November. Specific infrastructure is being installed at…

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Lufthansa Group to be first to implement Star Alliance Biometrics and usher in a touchless customer experience at airports

6 mins read

The FINANCIAL — Star Alliance, the world’s largest airline alliance, has completed development of an interoperable biometric identity and identification platform that will significantly improve the travel experience for frequent flyer programme customers of Star Alliance member airlines. The Star Alliance Biometrics platform advances the vision of Star Alliance member airlines of delivering a seamless…

Airline alliances join together to urge governments implement testing protocols

3 mins read

The FINANCIAL — The three global airline alliances, oneworld, SkyTeam and Star Alliance, are in full support of the International Civil Aviation Organization’s (ICAO) second-phase Council on Aviation Recovery Task Force (CART) report released on 10 November. Together, they urge governments to implement the report guidelines for passenger testing protocols, as well as the adoption of…

Singapore Airlines introduces Digital Connection Service

3 mins read

The FINANCIAL — Singapore Airlines (SIA) has become the launch airline for the digital version of the Star Alliance Connection Service. The Star Alliance Connection Service was introduced in 2017 to facilitate time-critical flight connections between Star Alliance member airlines and, until now, has required dedicated staff support to assist affected passengers in transferring between flights. …