The FINANCIAL — Alcatel-Lucent (Euronext Paris and NYSE: ALU) and Qualitynet, its accredited business partner in Kuwait, on October 19 announced the two companies have been selected by Tamdeen Shopping Centres Company (TSC), a subsidiary of the Tamdeen Real Estate Company, to provide full communications services for its properties, employees, customers and guests.
Qualitynet will deliver the complete provisioning, deployment, management and support of Alcatel-Lucent converged IP communication and networking solutions at Al Kout Mall, Al Manshar Mall and the newly built state-of-the-art 360° MALL in Kuwait.
Under the ten-year contract, Alcatel-Lucent, through Qualitynet’s managed communications solutions offer, will provide Tamdeen Shopping Centres Company with a state-of-the-art converged communication solution that accommodates tenants’ requirements.
With the new solution, the management and tenants of the company’s malls will be able to communicate and collaborate with unparalleled security, mobility, speed and reliability that will help to increase shopper satisfaction, while lowering operational costs and improving staff productivity. Whether in the store, in the warehouse or on the move, the store manager is always reachable to satisfy customers through the integrated mobility solution. World-class integrated services include Internet, voice and data converged communications, payment gateways and security systems.
“We were looking for a long-term partner, not just an immediate equipment provider. We chose Alcatel-Lucent for its broad array of products and solutions and Qualitynet for its strong local presence and expertise,” said Ahmed Al-Sarawi, Vice-Chairman and CEO of Tamdeen Shopping Centres Company. “We are confident that both companies understand our objectives and will support us in to meeting and exceeding the demands of Kuwaiti shopper by delivering innovative communications solutions for our shopping centres that are recognized globally,” he added.
“We are pleased with the confidence Tamdeen Shopping Centres Company has shown in our expertise. While they focus on their core activities they can rely on a one-stop preferred service provider to supply them with the best possible communication environment at a competitive price for all communication services,” said Rashid Abdullah, the Managing Director of Qualitynet. “Alcatel-Lucent’s portfolio complements Qualitynet’s integration and management capabilities, providing a competitive edge not seen elsewhere in the market.”
“Alcatel-Lucent’s world-class communication solutions will support Tamdeen Shopping Centres Company in meeting the increasingly high expectations of shopping centre visitors and employees, differentiating the company in a highly competitive industry and positioning its shopping centres as among the most preferred leisure destinations in the country,” said Jan Zuurbier the Vice-President for Alcatel-Lucent’s enterprise activities in emerging countries.
Alcatel-Lucent has a proven record helping organizations in the leisure and entertainment sector make money and save money by integrating their networks, people, processes and knowledge to become dynamic enterprises.
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