The FINANCIAL — UPS was recognized with a Decade Award, given to 10 companies that have averaged the highest rankings on the annual InformationWeek Elite 100 list over the past decade. UPS ranked 17 on the 2016 Elite 100 list for the integration of two services that are revolutionizing package delivery: the UPS My Choice delivery service andUPS Access Point network. UPS also was selected as a finalist for a Business Innovator award in the category of customer experience.
The UPS My Choice service and the UPS Access Point network make consumer package delivery more convenient than ever before. With the UPS My Choice service, consumers receive notifications about packages in advance, and can take control of their deliveries with the ability to leave specific instructions for their UPS driver on where to leave their package, or to re-route their package to another location if they won’t be home. The UPS Access Point network is comprised of neighborhood businesses that serve as alternate delivery locations so that consumers can pick up and ship packages on their schedules. This integration allows UPS to link the digital information on packages to the physical execution of package delivery to a variety of access points based on customer choice, according to UPS.
“Technology innovations like those behind the UPS My Choice service and the UPS Access Point network integration are changing the future of e-commerce delivery to be increasingly consumer-centric,” said UPS Chief Information Officer Juan Perez. “UPS will continue to push the technological boundaries to find ways to connect our customers with new services that provide them the convenience, choice and control they deserve.”
The UPS My Choice service and UPS Access Point network integration is made possible by proprietary routing software, and includes the significant integration of applications on a global scale. UPS is the first carrier in the U.S. to offer the services provided by UPS My Choice and UPS Access Point network.
InformationWeek Elite 100 research tracks the technology-based investments, strategies, and results of some of the best-known organizations in the country. Unique among corporate rankings, the InformationWeek Elite 100 spotlights the power of business technology innovation.
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