The FINANCIAL — Zurich-based SOCAR Energy Switzerland GmbH has ordered hardware, software and services from Wincor Nixdorf for its 149 Swiss service stations. In Switzerland, SOCAR runs tanker truck, fuel tank, oil, gas and aviation fuel operations alongside its service stations.
The solutions from Wincor Nixdorf are intended to provide a real customer experience at service stations and to improve processes on the forecourt and payment processes in the store.
In detail, Wincor Nixdorf will be installing 200 Beetle/M III point-of-sale systems, the NAMOS software and 149 Fusion 6000 forecourt controllers at SOCAR’s service stations.
In addition to the hardware and software, the contract covers rollout and training, first, second, and third-level services, and all the field service. The redesigned checkout zone in particular features an innovative rotatable monitor connected to the POS system. This allows the cashier to switch from attended mode to the self-service NAMOS user interface so that customers can use a credit or debit card to complete purchases on a self-checkout basis as an alternative. The 66 service stations currently operated by SOCAR itself will additionally be equipped with Wincor Nixdorf’s CINEO 6010 cash management system, which ensures greater security at the POS for cashiers as well as for cash holdings during the night, according to Wincor Nixdorf.
“We have chosen Wincor Nixdorf as a strategic partner because it is an innovative solution provider that operates beyond the classic petroleum business, bringing technologies and trends from its leadership in the general retail sector to our service stations and thus meeting SOCAR’s requirements as a premium brand. Wincor Nixdorf’s POS systems, cash management components and exceptionally forecourt expertise will play an important role in making SOCAR stand out in the market,” says Edgar Bachmann, CEO of SOCAR Energy Switzerland.
“We are very pleased at SOCAR’s confidence in us and our solutions, which will contribute in particular to fast, easy, and secure payment transactions at service stations. SOCAR can count on a solution platform that not only meets today’s market requirements but also those of the future,” Horst von Wels, Vice President and Head of Service Stations International (SSI) at Wincor Nixdorf, points out.