WASHINGTON – The U.S. Equal Employment Opportunity Commission (EEOC) today announced its report on the agency’s performance during fiscal year 2024, covering Oct. 1, 2023, through Sept. 30, 2024, and the Office of General Counsel (OGC) annual report for the same time period. For the agency, FY 2024 was another year of higher demand for its services, requiring efficient management of limited resources; in the face of these challenges, the EEOC secured almost $700 million for over 21,000 victims of employment discrimination—the highest monetary recovery in its recent history and substantially more than the agency’s $455 million budget.
“The agency’s performance results once again demonstrate that when the President and Congress invest in the EEOC, we return that investment and more to the American people and make workplaces fairer and more inclusive for everyone,” said EEOC Chair Charlotte A. Burrows. “As we prepare to celebrate the 60th birthday of this historic agency, the EEOC remains a shining example of what this country can do when we come together on a bipartisan basis to advance civil rights.”
The EEOC received 88,531 new charges of discrimination in FY 2024, reflecting an increase of more than 9% over FY 2023. The agency effectively managed this growing demand, ending the fiscal year with 52,080 charges pending—only a slight increase from the 51,100 charges pending at the close of FY 2023.
Performance highlights in FY 2024 include:
Securing nearly $700 million for victims of discrimination, a 5% increase over FY 2023 and the highest monetary recovery in recent history, including:
Over $469.6 million for 13,516 workers in the private sector and state and local government workplaces through mediation, conciliation, and settlements during the administrative process;
More than $190 million for 3,041 federal employees and applicants; and
Over $40 million for 4,304 individuals as a direct result of litigation.
Successfully managing the public’s increased demand for services, including:
88,531 new discrimination charges, an increase of 9.2% compared to FY 2023;
248,255 inquiries in field offices, a 6.2% increase from FY 2023;
553,000 calls to the agency contact center, an almost 6% increase from FY 2023; and
90,000 emails, an increase of almost 5% compared to FY 2023.
Resolving 6,679 federal sector hearing requests, securing approximately $181.4 million in relief for federal applicants and employees through the EEOC’s hearings program, and resolving 3,162 federal sector appeals, securing more than $8.5 million in relief for federal workers as ordered in EEOC appellate decisions.
Continuing to build on the agency’s successful mediation program, including:
Successfully resolving more than 71% of private sector mediations, an increase of more than 14% compared to FY 2023, and obtaining $243.2 million in benefits for charging parties, a 20.8% increase over FY 2023; and
Conducting 147 federal sector mediations resulting in almost $4.2 million for federal employees and applicants.
Conducting 3,278 in-person and virtual no cost outreach and fee-based training events for 268,864 individuals nationwide to provide information about employment discrimination and their rights and responsibilities in the workplace.
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